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RETURN
Return ordered products
All ordered products can be returned to us free of charge within 14 days.
How does it work?
Each order includes a return form, instructions and a return label. Fill out the return form and enclose it with your return. Label the package with the return label and take it to the nearest post office. Returns from Germany are free of charge.
Returns for other countries
Please return the package to us at your own expense using a shipping service provider of your choice. Please fill out the return form and enclose it with your return. You can send your return to the following address:
Return address::
WLL Logistik & Service GmbH
Am Schäferbrunnen 3
55268 Nieder-Olm
Germany
When will my refund be credited?
Once we have received and processed your return, we will need approximately 10 days to process the refund. The refund will be made to the same payment method that was used to place the original order.
IMPRINT
Supplier Identification
2Y Premium GmbH
Hollefeldstraße 16
48282 Emsdetten
Germany
E-Mail: info@2y-studios.com
Germany
E-Mail: info@2y-studios.com
Managing Director:
Armin Omerovic and Dario Vujičević
Armin Omerovic and Dario Vujičević
Registered at: Amtsgericht Steinfurt, HRB 13710
VAT ID Number: DE 349939409
The European commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European consumer centre in this regard. the respective contact details of the individual ECCS can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.